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Filmhouse+ subscribers are entitled to four tickets per day
We ask for photos to ensure no one is impersonating and taking advantage of your account / benefit. After all, the account is just for you.
You can print a max of two tickets at a time and these two tickets must be consecutive movies i.e. according to the schedule, after the first movie, the second movie must be one of the next set of movies to be shown in the selected cinema. (Even Dr Strange can be in only one place at a time)
Then you have to finish the second movie before you order
Your payment details remain confidential. We take certain details on payments of tickets only to enable a secure transaction via your banking institution. We have employed the very latest security and encryption technology to protect you and your debit card.
Your payment details remain confidential. We take certain details on payments of tickets only to enable a secure transaction via your banking institution. We have employed the very latest security and encryption technology to protect you and your debit card.
Your payment details remain confidential. We take certain details on payments of tickets only to enable a secure transaction via your banking institution. We have employed the very latest security and encryption technology to protect you and your debit card.
Yes, we have a small menu of cinema food items you can purchase online, e.g. Popcorn, hotdogs, and soft drinks.
Retail purchase options are available only at the cinema.
Yes, but this queue is a designated fast-track line available only to people who have made purchases online.
No, each ticket purchased can only be used at the site which you selected during the booking process.
No, each ticket purchased can only be used for the time and date you selected during the booking process.
The ticket is linked to a specific movie showtime, and as such your ticket will be forfeited if it is not used.
Yes, you can buy movie tickets for someone else. You simply need to have the person’s details filled out when booking the ticket online.
Yes, as long as the ticket is available online
Yes, you can purchase multiple tickets
No, tickets can be purchased for someone else with their details entered but cannot be transferred to another person’s name/detail(s). This is because proof of purchase will be required in order for the ticket to be printed.
Your ticket only comes with concessions if you purchased a ticket with a concession package attached.
A ticket purchased online will be redeemed at the Filmhouse Cinema location which the purchase was intended for. Proof of purchase will be required in order for the ticket to be printed. Simply present the credit/debit card OR premium voucher / gift card used for the transaction OR the confirmation/booking number, at the Filmhouse cinema location for which the purchase was made.
Pets are not allowed in the cinema theaters
It is not possible to buy tickets for dates not displayed; you can only buy tickets for movies with listed showtimes.
Yes, there is an online booking fee, but this is waived for Filmhouse Club subscribers
Food items not purchased from Filmhouse Cinemas are not allowed in the cinema theater
Visit this link to see all ticket price listings at your local cinema
Age restrictions apply based on the movie rating listed on each movie showing. No underaged children will be granted admission, based on regulations by the National Film and Video Censors Board
Our movie theaters are not currently equipped for wheelchair access
Open the booking confirmation message that will be sent to your email once you successfully complete the ticket purchase process online
Typically twenty (20) minutes for adverts and movie trailers, no longer
This is currently not possible
The tickets you order must not be overlapping shows i.e. Even Flash cannot see movies showing simultaneously if he wanted to. You cannot watch two movies at once
A. Log into the web
Go to https://filmhouseng.com/filmhouse-club and select your preferred plan to renew to (silver or platinum).
Click on ‘’Subscribe and Continue’’ for your chosen plan.
If this doesn’t work...
A: simply save your card on the app: Login
Press the ‘’Club’’ button at the bottom of the screen.
Click on ‘’Add Card’’
Add your card details and save them.
You will be charged automatically